Shipping policy
At Happy Wine Calle Ocho, we want every online order to be simple, secure and handled with care. Please review the shipping terms below before placing your order.
UPS Ground Shipping
We offer UPS Ground shipping for eligible wine orders within the contiguous United States (excluding Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands). Shipping rates are calculated at checkout based on the weight of the order and the destination. Delivery times generally range from 2 to 7 business days, depending on the shipping address.
Free Shipping on Orders of $400 or More
Free UPS Ground shipping is available on qualifying wine orders of $400 or more shipped within the contiguous United States.
To qualify:
- The order must reach $400 or more in eligible wines.
- Wines priced with an ending of .94 do not qualify toward the free shipping minimum.
- Free shipping applies only to UPS Ground service.
- Expedited shipping services are not included.
Wines priced with an ending of .99 may qualify toward the $400 free shipping minimum.
Local Delivery Through Instacart
Happy Wine Calle Ocho no longer provides local delivery directly through our website. Local delivery may be available through Instacart, depending on your address, product availability and the delivery options shown by Instacart at the time of purchase. Instacart delivery fees, service fees, delivery times and policies are determined by Instacart.
Order Processing
Orders are generally processed within 1 to 2 business days. You will receive a confirmation email when your order has shipped.
Alcohol Shipping Requirements
Happy Wine Calle Ocho follows all applicable federal, state and local regulations regarding the sale and shipment of alcoholic beverages. We ship only to states within the contiguous United States where alcohol shipments are permitted by law. We do not ship to Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands or any other U.S. territory.
- The recipient must be at least 21 years old.
- A valid government-issued photo ID and an adult signature are required at the time of delivery.
- Alcohol orders cannot be left unattended.
- We cannot ship alcohol to P.O. boxes or to destinations where alcohol shipments are prohibited.
- If no eligible adult is available to accept the delivery, the carrier may attempt delivery again or return the shipment. Additional charges may apply.
Discounts and Promotions
Online discounts and promotions cannot be combined with in-store discounts, restaurant promotions, special pricing or any other offer. Promotions available at Happy Wine Calle Ocho may differ from promotions available on our website. Only one discount or promotional offer may be applied to an order unless otherwise stated.
Damaged or Incorrect Orders
Please inspect your order when it arrives. If your order is damaged or incorrect, contact us within 48 hours of delivery at:
- JC@happywinemiami.com
- Joanna@happywinemiami.com
Please include your order number and photographs of any damaged items or packaging. We will review the issue and work with you on an appropriate replacement or refund.
Weather and Carrier Delays
Severe weather, extreme temperatures, carrier disruptions and other circumstances outside our control may delay shipping. We may temporarily hold an order when necessary to protect the wine from unsafe shipping conditions.
Returns
Returns may be accepted within 15 days of purchase. Bottles must be unopened, undamaged and in their original condition.
To request a return, contact: JC@happywinemiami.com
Refunds are processed after the returned items have been received and inspected. Original shipping charges and return shipping costs may not be refundable unless the order was damaged or incorrect.
Contact Us
Happy Wine Calle Ocho Phone: (305) 262-2465 Email: JC@happywinemiami.com Email: Joanna@happywinemiami.com
Thank you for choosing Happy Wine Calle Ocho.